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Fingerhut is a company that was started back in 1948. Their mission was to help individuals buy quality merchandise such as furniture with low monthly payment. Fingerhut offers credit to most customers even those with a bad credit record.
Fingerhut offers a wide range of products for the household and personal needs. The company offers brand name products such as Kitchen aid, Sketchers, and Ann Klein just to name a few. Some of the department that can be found over on the Fingerhut website and in their mail order catalog are as follows:
There is also a section for As Seen on TV Products. Which are items that have been advertised on TV such as in an infomercial.
A customer has up to 30 days to return a product through Fingerhut’s satisfaction guarantee. In the case of a product, being received damaged defective or wrong item received Fingerhut request that a customer calls the customer service department first to notify them of the issue before returning the item for credit or exchange. Exchanges or credits are usually made within 10 business days upon the item return.
Shipping and handling on items shipped to the 48 states in the continental United States will vary depending on shipping code for particular weight of item. For express orders an additional $9.95 can be added to the over all cost of the item. For orders outside the continental United States an additional $12.95 is to be added to the cost to cover the shipping cost.
Fingerhut has an extended service plan that is available on items such as furniture, jewelry and some electronic items. This plan includes repair and replacement of items, and maximum protection on items. The cost for this plan is relatively cheap and can be added at the time of order by the customer.
Some items will also be back by a warranty from their actual manufacturer to back the merchandise as well. Some of these warranties do require an extra fee along with the over all cost of item, so it important to read up on the warranty before including it in the final order.
Fingerhut operates as a mail order store. It has been around for years selling items through its mail order catalog. Now also does so through its online website. However, in all those years Fingerhut has never opened a physical store in any area. Apparently happy with the success they have achieved through mail order alone.
A customer can contact customer service through the customer service at their toll free number at
1-800-603-7052 between the hours of 8am to 8pm Central Standard Time Monday through Friday.
A customer can also contact customer service on the Fingerhut website at:
Fingerhut’s website doesn’t contain an introductory video. It does have a good layout of all the products offered from the company.
The Fingerhut website has a deals section where customers can find categories such as just reduced items, price breaks items, clearance items and items that are $5.99 a month.